Payment

Payment methods for booking

Booking

Забронировать номер Вы можете на нашем сайте online, by phone, e-mail, via chat, messengers, social networks, advertising sites, or in person at the 24-hour reception desk.

Payment can be made by any means convenient to you via debit / credit cards, cash at the reception in the hostel, bank transfer, or online with cards or e-wallets.

Online payment is facilitated by processing companies: Uniteller, PayKeeper, Yandex.Kassa. Their choice can be made by the user from the currently available types of payment.

Rules of payment

We accept payment cards: VISA Inc, MasterCard WorldWide, MIR. To pay for our service by credit card while making an online reservation, select the payment method: credit card.

After confirming your reservation, you will be redirected to a secure payment page, where you will need to enter the payment details. After successful payment, an electronic receipt with information about the reservation will be sent to the e-mail entered in the payment form.

When paying with a bank card, the payment is processed on the bank's authorization page, where you need to enter your bank card details:
1. card type
2. card number,
3. card expiration date (at the front of the card)
4. Cardholder name (exactly as indicated on the card)
5. CVC2/CVV2 code

Card payment form

If your card supports 3D Secure technology, you will need to go through additional user verification at the issuing bank in order to make a payment. To do this, you will be directed to the page of the bank that issued the card. The type of verification depends on the bank. As a rule, there is an additional password that is sent by SMS, variable code card, or some other method.

После завершения бронирования Вам приходит письмо с подтверждением на указанный Вами адрес электронной почты. В течение 15 минут после онлайн оплаты Вы получите сообщение на e-mail с подтвержением произведенной оплаты услуг.

Безопасность онлайн платежа

Cancellation refund

You need to contact us by phone or e-mail for a refund in case of cancellation of your reservation, when the chosen rate allows that.
Please wait 5 days for us to process your refund. Refunds are made to the same bank card that was used for the payment. Refunds to the card are done within 5 to 30 banking days, depending on the Bank that issued the bank card.

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